Jane Lim of Valere Therapy Collective (“I,” or “me”) owns and operates valeretherapycollective.com (“website”). This privacy statement applies to my collection, use, and sharing of personal information I receive from visitors and users of this website.
I use personal information solely for the purpose of providing and improving this Website. By using the Website, you agree to this Privacy Policy, including the collection and use of information in accordance with this privacy statement. If you disagree with any aspect of this privacy policy, please discontinue use of this Website.
Information Use, Collection, and Sharing
While using the Website, you may provide me with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information includes any of the following: your first and last name, your email address, your shipping and/or billing address, and/or your credit card information if you make a purchase on this website (collectively “Personal Information”).
Like many other sites, Valere Therapy Collective collects information that your browser sends when you visit this Website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol address (“IP address”), browser information, Internet Service Provider (“ISP”) information, the pages of my Website that you visit, time spent on those pages, and other statistics. I may also use third party services such as Google Analytics to collect, monitor, and analyze Log Data.
“Cookies” are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many other websites, I use cookies to collect information solely for the purposes of analysis of content performance.
You can turn off the use of cookies at any time in your browser’s settings. Please refer to the help section of your browser for instructions on how to do this. If you choose to disable cookies, this may affect your ability to access or use some portions of my Website.
Personal Information Use and Sharing
Except as otherwise stated in this privacy policy, I do not sell, trade, rent, or otherwise share your Personal Information with third parties without your consent. I may share Personal Information with vendor service providers of this Website, such as the servers for our email communications. Those vendors use your Personal Information only at our direction and in accordance with this policy.
In general, any Personal Information that you provide to me is used solely to help me communicate with you. For example, I use Personal Information to contact Website visitors in response to questions, solicit feedback, and share promotional offers. See the Email Marketing section for more information regarding email usage.
In the event that I undergo a business transaction, such as a merger, acquisition, or partial sale with another company, your Personal Information may be transferred. You consent that such transfer may occur and is permitted by this policy.
Information You Provide
When you leave a comment on this website, you are giving implied consent for this comment and your information to appear on our website. In leaving a comment, your name and email address will not be shared with any third party. I may use your email address solely to respond to your comment. However, I am not liable or responsible for the actions of other individuals and the unauthorized use of such information that you voluntarily share.
I have links to public social media accounts and social sharing options on my website. If you choose to interact on social media with me or my accounts, you are advised that any interactions on those accounts are publicly available.
If you choose to share a testimonial on this Website, I will first obtain your written permission via email before including your name and testimonial on the website.
Email Marketing
If you choose to opt into my email newsletter, you will occasionally receive emails regarding updates to this website, free resources, paid products, other content related to blogging, marketing, and productivity. You may opt-out of my email newsletter at any time. My email newsletters are managed through an email list management provider, and opting out of one email list may not necessarily remove you from all emails. Should you have any issues or problems unsubscribing, please contact me.
If you correspond with me via email, I may retain the email messages and correspondence, but I will not share this information with any third party.
Security
I make every attempt to keep your Personal Information secure, but I realize that no transmission over the internet is ever 100% secure. I strive to use commercially acceptable means to protect your Personal Information, but I cannot guarantee absolute security. By using this Website, you acknowledge that you understand and agree to assume these risks.
If you make any purchases on this Website, you may be asked to provide a username and password during checkout. This information is not shared and is solely for the purpose of accessing your purchase. I do not collect or store any other information during the checkout process.
Links to Other Websites
This Website includes links to other websites. Once you leave my website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Website’s Terms and Conditions.
When you click on links on my Website, they may direct you away from my site. I am not responsible for the privacy practices of other sites, and encourage you to read their privacy statements.
Updates
This Privacy Policy may change, and all updates will always be posted on this page.
Questions and Contact Information
If you have any questions about these Terms, please contact me at hello@valeretherapycollective.com.
Last updated: May 2025
Jane Lim of Valere Therapy Collective (“I,” or “me”) owns and operates valeretherapycollective.com (“website”). Please read these Terms and Conditions (“Terms”) carefully before using this website. Your access and use of this website are conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access the website.
By visiting this website, you engage in our service and accept and agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the website.
Intellectual Property
I am the owner of all information contained on this website. I am also the owner of any and all copyrights, trademarks, design rights, and other intellectual property rights (registered and unregistered) related to the content and work product on this website.
Information on this website may be copied for personal use only. No part of this website may be reproduced, stored, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without the prior written permission of the author. Requests to the author and publisher for permission should be made by emailing me.
I reserve all rights and nothing in these Terms grants you a right or license to use any information provided on this website.
Website Content
All content on this website is for informational purposes only. I do not make any representations regarding the completeness or accuracy related to the information found on this website. I am not responsible or liable for the accuracy, usefulness, or availability of any information provided on this website. The access and use of any content on this website do not guarantee any specific results and I am not responsible or otherwise liable in any way for your reliance, acts, or failures to act with regard to the information presented on this website. You are responsible for your own actions and your reliance upon the content of this website is done solely at your own risk.
User-Generated Content & Blog Comments
Any user-generated content on this website (i.e. through blog comments or social media posts) will be publicly available to other users. You own the rights to any content that you post on this website but agree to give me a license so that this content can be shared on this website.
I reserve the right to remove any content that we determine to be unlawful, inappropriate, offensive, or otherwise objectionable or violates any party’s intellectual property or these Terms. By posting or submitting any material or information to this website, you agree to grant me an unlimited license so that this content can be shared on this website. If any user-generated content is found to be a copyright infringement, I will respond to and comply with any DMCA Take-Down Notices.
Purchases
If you wish to purchase any product or service made available on the website, you may be asked to supply certain information relevant to the purchase.
Payment Policy
See the Privacy Statement regarding how secure transactions are processed on my website.
Termination
I reserve the right to terminate any users for abuse of these Terms. I also reserve the right to remove unlawful, obscene, inappropriate, or otherwise undesirable shares or comments on our blog or social media channels.
Governing Law
If any part of these Terms is held to be invalid or unenforceable, that portion of the Terms will be construed with applicable law and the remaining portions will remain in full force and effect. These Terms are governed in accordance with the laws of the state of Massachusetts and the countries of The United States and Canada.
Links to Other Websites
This website may contain links to third-party websites that I do not own or control. Once you leave my website or are redirected to a third-party website or application, you are no longer governed by these Terms or our website’s Privacy Policy. I have no control over and assume no responsibility for the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that I shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
Warranty Disclaimer
The information contained on this website is provided “as is,” without warranty of any kind. I disclaim all warranties, whether express, implied, statutory, or otherwise, regarding this website, to the fullest extent of the law. I make no warranties that access to this website will be uninterrupted or error-free. You assume full responsibility and assume all risks when you access this website, download any files, use any information or content or participate in any other manner.
Limitation of Damages
In no event shall I (or any affiliated parties) be liable to you for any loss or damages resulting from the use or display of your user-generated content, your use or access to this website, the website generally, or any other interactions with the website or me. You hereby release me from liability or responsibility for any claims related to your use, access, or reliance on this website.
Affiliate Links
This website may include “affiliate links,” wherein I receive a small commission if you make a purchase using the link. However, all opinions are my own and I only endorse or link to products and services that we genuinely recommend. All affiliate links will be disclosed.
Updates
These Terms and Conditions may change, and all updates will always be posted on this page.
Questions and Contact Information
If you have any questions about these Terms, please contact me at hello@valeretherapycollective.com.
Last updated: May 2025
This Notice of Privacy Practices (the “Notice”) will tell you about the ways Valere Therapy Collective and affiliated licensed healthcare professionals providing professional services (collectively, “we,” “us,” and “our”) may disclose health information about you. This Notice will also describe your rights and certain obligations that we have regarding the use and disclosure of your health information.
The Health Insurance Portability & Accountability Act of 1996 ("HIPAA") requires that all medical records and other individually identifiable health information used or disclosed by us in any form are kept confidential. This Act gives you, the patient, significant new rights to understand and control how your health information is used. "HIPAA" provides penalties for covered entities that misuse personal health information. This Notice applies only to health information that is “protected health information” (PHI) as defined by HIPAA. It does not apply to information that is not covered by HIPAA.
We understand that health information about you and your healthcare is personal. We are committed to protecting health information about you. We create a record of the care and services you receive from us. We need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated by Valere Therapy Collective. This notice will tell you about the ways in which we may use and disclose health information about you. We also describe your rights to the health information we keep about you, and describe certain obligations we have regarding the use and disclosure of your health information. We are required by law to:
-Make sure that protected health information (“PHI”) that identifies you is kept private.
-Give you this notice of our legal duties and privacy practices with respect to health information.
-Notify you following a breach of your protected health information.
-Follow the terms of the notice that is currently in effect.
Although this notice is being provided to you electronically, and by signing an acknowledgment of receipt of this notice, you consent to the provision of this notice electronically, you have the right to request a paper copy of this notice. We can change the terms of this Notice at any time, and such changes will apply to all PHI we have about you including any health information collected prior to the effective date hereof . You can find the most up-to-date Notice on our website.
II. HOW WE MAY USE AND DISCLOSE HEALTH INFORMATION ABOUT YOU:
The following categories describe different ways that we use and disclose health information for the purposes of providing services and quality care. For each category of uses or disclosures we will explain what we mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one of the categories.
For Treatment Payment, or Health Care Operations: Federal privacy rules (regulations) allow healthcare providers who have direct treatment relationship with the client to use or disclose the client’s personal health information without the client’s written authorization, to carry out the healthcare provider’s own treatment, payment or healthcare operations. We may also disclose your protected health information for the treatment activities of any healthcare provider. We may disclose your protected health information for collecting payment such as obtaining reimbursement for services, confirming coverage, billing or collection activities, and utilization review. This too can be done without your written authorization. For example, if a clinician were to consult with another licensed healthcare provider about your condition, we would be permitted to use and disclose your personal health information, which is otherwise confidential, in order to assist the clinician in diagnosis and treatment of your mental health condition.
Disclosures for treatment purposes are not limited to the minimum necessary standard. Because therapists and other healthcare providers need access to the full record and/or full and complete information in order to provide quality care. The word “treatment” includes, among other things, the coordination and management of healthcare providers with a third party, consultations between healthcare providers and referrals of a patient for healthcare from one healthcare provider to another.
Lawsuits and Disputes: If you are involved in a lawsuit, we may disclose health information in response to a court or administrative order. We may also disclose health information about your child in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.
III. CERTAIN USES AND DISCLOSURES REQUIRE YOUR AUTHORIZATION:
Psychotherapy Notes. We do keep “psychotherapy notes” as that term is defined in 45 CFR § 164.501, and any use or disclosure of such notes requires your Authorization unless the use or disclosure is:
-For our use in treating you.
-For our use in training or supervising mental health practitioners to help them improve their skills in group, joint, family, or individual counseling or therapy.
-For our use in defending ourselves in legal proceedings instituted by you.
-For use by the Secretary of Health and Human Services to investigate our compliance with HIPAA.
-Required by law and the use or disclosure is limited to the requirements of such law.
-Required by law for certain health oversight activities pertaining to the originator of the psychotherapy notes.
-Required by a coroner who is performing duties authorized by law.
-Required to help avert a serious threat to the health and safety of others.
-Marketing Purposes. We will not use or disclose your PHI for marketing purposes.
-Sale of PHI. We will not sell your PHI in the regular course of our business.
IV. CERTAIN USES AND DISCLOSURES DO NOT REQUIRE YOUR AUTHORIZATION.
Subject to certain limitations in the law, we can use and disclose your PHI without your Authorization for the following reasons:
-When disclosure is required by state or federal law, and the use or disclosure complies with and is limited to the relevant requirements of such law.
-For public health activities, including reporting suspected child, elder, or dependent adult abuse, or preventing or reducing a serious threat to anyone’s health or safety.
-For health oversight activities, including audits and investigations.
-For judicial and administrative proceedings, including responding to a court or administrative order, although our preference is to obtain an Authorization from you before doing so.
-For law enforcement purposes, including reporting crimes occurring on my premises.
-To coroners or medical examiners, when such individuals are performing duties authorized by law.
-For research purposes, including studying and comparing the mental health of patients who received one form of therapy versus those who received another form of therapy for the same condition.
-Specialized government functions, including, ensuring the proper execution of military missions; protecting the President of the United States; conducting intelligence or counterintelligence operations; or, helping to ensure the safety of those working within or housed in correctional institutions.
-For workers’ compensation purposes. Although our preference is to obtain an Authorization from you, we may provide your PHI in order to comply with workers’ compensation laws.
-Business Associates. We may disclose the minimum necessary health information to our business associates that perform functions on our behalf or provide us with services if the information is necessary for such functions or services. For example, we work with Claim.MD for filing claims with insurance companies. In the process of filing claims, that organization will come into contact with your information. We use Jane App for our practice management software and Spruce Healthcare for communication channel services. We also contract with a vendor that collects and manages internet or other electronic network activity on our sites and services and internally encodes it so that we can determine and manage information that might be health information. In addition, we have a vendor that collects and analyzes information about how our users interact with our website to support our healthcare operations. All of our business associates sign agreements to protect the privacy of your information and are not allowed to use or disclose any information other than as specified in our contract, and are obligated to promptly notify us in the event there is a breach of protected health information (as defined by HIPAA).
-Appointment reminders and health related benefits or services. We may use and disclose your PHI to contact you to remind you that you have an appointment with us. We may also use and disclose your PHI to tell you about treatment alternatives, or other healthcare services or benefits that we offer.
-Marketing. We may send you newsletters or information about services we provide in which we feel you might be interested. You may at any time request that your name be removed from our mailing list.
V. CERTAIN USES AND DISCLOSURES REQUIRE YOU TO HAVE THE OPPORTUNITY TO OBJECT.
Disclosures to family, friends, or others. We may provide your PHI to a family member, friend, or other person that you indicate is involved in your care or the payment for your health care, unless you object in whole or in part. The opportunity to consent may be obtained retroactively in emergency situations.
VI. YOU HAVE THE FOLLOWING RIGHTS WITH RESPECT TO YOUR PHI:
The Right to Request Limits on Uses and Disclosures of your PHI. You have the right to ask us not to use or disclose certain PHI for treatment, payment, or health care operations purposes. We are not required to agree to your request, and we may say “no” if we believe it would affect your health care.
-The Right to Request Restrictions for Out-of-Pocket Expenses Paid for In Full. You have the right to request restrictions on disclosures of your PHI to health plans for payment or health care operations purposes if the PHI pertains solely to a health care item or a health care service that you have paid for out-of-pocket in full.
-The Right to Choose How We Send PHI to You. You have the right to ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address, and we will agree to all reasonable requests.
-The Right to See and Get Copies of Your PHI. Other than “psychotherapy notes,” you have the right to get an electronic or paper copy of your medical record and other information that we have about you. We will provide you with a copy of your record, or a summary of it, if you agree to receive a summary, within 30 days of receiving your written request, and we may charge a reasonable, cost-based fee for doing so.
-The Right to Get a List of the Disclosures We Have Made.You have the right to request a list of instances in which we have disclosed your PHI for purposes other than treatment, payment, or health care operations, or for which you provided me with an Authorization. We will respond to your request for an accounting of disclosures within 60 days of receiving your request. The list we will give you will include disclosures made in the last six years unless you request a shorter time. We will provide the list to you at no charge, but if you make more than one request in the same year, we will charge you a reasonable cost-based fee for each additional request.
-The Right to Correct or Update Your PHI. If you believe that there is a mistake in your PHI, or that a piece of important information is missing from your PHI, you have the right to request that we correct the existing information or add the missing information. We may say “no” to your request, but we will tell you why in writing within 60 days of receiving your request.
-The Right to Get a Paper or Electronic Copy of this Notice. You have the right to get a paper copy of this Notice, and you have the right to get a copy of this notice by email. And, even if you have agreed to receive this Notice via email, you also have the right to request a paper copy of it.
-Right to File Complaints. You may complain to us and to the Department of Health and Human Services, Office of Civil Rights, if you believe your privacy rights have been violated. You may file a complaint with us by contacting the Privacy Officer and Owner at jane@valeretherapycollective.com or (202) 978–6911. You will not be retaliated against for filing a complaint. You may also contact the Privacy Officer for further information about this notice.
Acknowledgement of Receipt of Privacy Notice
Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), you have certain rights regarding the use and disclosure of your protected health information. By signing in the box below, you are acknowledging that you have received a copy of HIPAA Notice of Privacy Practices.
Last updated: May 2025